At this time we offer Free Shipping Worldwide.
Our Standard Free Shipping service takes an average of 10 to 20 business days (depending on your country’s customs policies) to be delivered. In rare cases, items can take up to 3 to 4 weeks to be delivered.
Please note, the Hailey bag is currently taking an average of 4-6 weeks to be delivered.
Each piece is custom made to order and is shipped out immediately when it is finished being made.
Our Expedited Shipping service takes an average of 5-7 business days to be delivered, after the item is finished being made.
*Please note, each piece is custom-made for you, to order - that being said, expedited shipping can sometimes take longer than 10 business days depending on the piece.
Once shipment has been completed, we will email you with a tracking number.
*If you ordered multiple items, they may be sent in multiple shipments - as we will send out each piece as it is ready.
Production and Order Processing Time:
If you need your item before a certain date, we highly suggest you get in touch with our team before placing an order.
Items are shipped via different couriers depending on the destination country. The buyer is responsible to provide an address that these carriers recognize as a deliverable address. Unfortunately, we have no control over shipment once a package departs our warehouse. If there are any issues with delivery for reasons out of our control (address provided to us is not accurate, issues within the shipping company, etc.) we are not responsible for shipping delays. We are not responsible for errors made by the shipping carrier, such as delayed items or lost packages. However, since we work with very reliable shipping carriers, delays are extremely rare. If an exchange is desired, all shipping costs incurred are to be paid by the buyer. Please see our refund and exchange policy for more information.